Eureka Mums is in the process of changing our service to local and regional agencies. The warehouse at 15 Gray St, Sebastopol is now closed for donations, volunteers and collections. Our growing service for local agencies and caseworkers are now being delivered directly to the agency, removing the need for the caseworker to collect. We are in the process of developing our local donation network and will update the community shortly.

Please tell us what you think

Post your complaint letter to: St Kilda Mums Complaints, PO Box 1047, Clayton South VIC 3169

What if I want to take my complaint further?

If we’re still unable to resolve your complaint to your satisfaction, you can contact the Australian Charities and Not for Profit Commission.

Further information on how we handle complaints can be found in our Complaint Handling Policy.